Archives

01-25-2006

Getting the Job

As Alejandra gets ready to go on maternity leave, we have been recruiting applicants to temporarily fill her position. I have learned a lot about how to get a job. We ask prospects to call us because we want to hear how they sound on the phone. Phone skills are…

01-20-2006

New Smiles for Battered Women

One of the most rewarding things that I do as a cosmetic dentist is to help battered women. Over the years, I have restored the smiles of quite a few women whose lives and smiles have been shattered by abusers. Yesterday, I completed work on a young mother who managed…

01-18-2006

Dentistry as Medicine

Research shows that certain dental treatments can improve conditions that have previously been considered only medical. What do headaches and heart disease have to do with dentistry? Dr. Janet Travel, who was the White House physician for Presidents Kennedy and Johnson, estimated that up to 90% of pain in the…

01-15-2006

Going Postal

The other day, my wife, Allison, and I went to the post office to renew our passports. When we got to the counter, we came face to face with the quintessential post office grump. No smile, no “hello,” one syllable answers, you get the picture. Allison and I were in…

01-09-2006

Bedside Manner

I recently had a minor surgical procedure by an outstanding surgeon. He has operated on me before and his reputation is terrific. He is an older guy with a genuinely warm bedside manner–something that seems to be sorely missing in some of today’s health care professionals. This was emphasized to…